AI advisory · Helsinki · MMXXVI

Most problems come with a sample size of one.

Hapax is a small AI consultancy in Helsinki. We call the work advisory, because most of it starts with working out what a problem actually needs before anyone builds anything. Sometimes that’s a Bayesian model built from scratch. Sometimes it’s a dashboard that replaces a week of copying into Excel. If the simple option will do, we’ll tell you, and build that instead.

Cuerda seca · the mark, tessellated

iThe work

The work falls into three parts, each with its own page.

The scope and fee are agreed in writing before we begin. Whatever we build belongs to you when we leave, and engagements end with a handover so you can run things without us. There are two of us, so we take a small number of engagements at a time.

iiThe fit

The usual starting point is a situation, not a specification. The board has asked what the company is doing about AI, or a vendor has pitched something impressive and nobody in the building can judge the claims. Reports or contracts have piled up faster than anyone can read them. A process that one long-serving person understands is about to lose that person, or training was bought and nobody measured whether it changed anything.

One of us spent eight years in financial planning at Procter & Gamble and Coty, running planning for a unit turning over more than a billion euros. The other is a professor of machine learning whose published research covers Bayesian inference and uncertainty quantification. It isn’t a typical combination for an advisory firm, and it’s the reason we take on the full range, from a 40-person company whose data lives in spreadsheets to a problem nobody has modelled before.

There is work we turn down. We don’t build products, supply extra staff, or take on anything that needs a team of ten. A chatbot deployed for its own sake, a project whose data doesn’t yet exist, and any large implementation are better placed elsewhere.

Write to us with the situation, or give us a call. We’re always happy to take a look, and will gladly offer advice whether or not we can take on the work.

iiiThe name

ἅπαξ λεγόμενον. The thing said once.

A hapax legomenon is a word that occurs only once in a body of text. With no second instance to compare it against, its meaning has to be reasoned out from the context around it.

The problems that reach an outside adviser usually have the same structure. Each arrives in one specific configuration, with nothing closely comparable to check it against, so the answer has to be worked out from the evidence available.

ivThe founders

Luigi Acerbi

Associate Professor of Artificial and Human Intelligence at the University of Helsinki, where he leads the Machine and Human Intelligence group.1 He is also Associated Faculty at the ELLIS Institute Finland.2 His doctorate in computational neuroscience and machine learning is from the University of Edinburgh.

Full biography

He has published more than thirty-five peer-reviewed papers, over fifteen of them at NeurIPS, ICLR and ICML, with others in Nature and Nature Neuroscience,3 and wrote BADS and VBMC, open-source inference software used in research groups worldwide.4 His papers have been cited more than two thousand times.3 His research area is uncertainty quantification, which in practical terms means knowing how far a model’s output should be trusted. At Hapax he is responsible for technical design, quality assurance and the advanced teaching.

Eva Martin

Runs the firm. She leads the advisory engagements and delivers the training, teaching the advanced sessions alongside Luigi. She has an MSc in Data Science and AI from Goldsmiths, University of London, a deliberate step out of pure finance to understand what the technology can actually do.

Full biography

Before that she spent eight years in financial planning and analysis at Procter & Gamble and Coty, latterly responsible for planning at the $1.3B Wella Professionals unit. That meant distributor analytics covering more than forty markets, a $2B division’s forecasting through a divestiture, and a replacement forecasting system in Oracle built from scratch. She was also Coty’s data-analytics trainer for Europe, designing and delivering the programme across the region, work close to the training Hapax does now.

vThe principles

Three commitments shape every recommendation we make.

  1. The first concerns fairness. Models learn from records of past decisions, and those records carry the biases of the people and processes that produced them. A hiring dataset remembers who used to get hired. A credit dataset remembers who used to get credit. Left unexamined, a model reproduces those patterns at scale. When we build or assess a system that touches people, we test how it behaves across groups before anyone relies on it, and when the data cannot support a fair answer we say so.
  2. The second concerns transparency. A model that cannot explain its reasoning should not be making consequential decisions, and a system whose behaviour cannot be audited should not be deployed. We build and recommend systems that can be examined, and we document how they work in language their operators can actually read. Where a model is genuinely opaque, we say that plainly.
  3. The third concerns scale. We recommend the smallest system that does the job, measured against what your organisation is now and where it is credibly going. An oversized platform costs more to run than it returns and ages badly. It also has a fuel bill: training and running large models consumes significant energy and water, and the gap between what a task requires and what gets deployed is, in aggregate, an environmental cost. This occasionally means advising a client to buy less than they had budgeted for.

viThe writing

Some of what we learn gets written up. At the moment we are working on a paper on when to trust a language model’s output, which will appear when it is finished. Eleven case studies are published, each built on data where the correct answers were written first, so the figures in them can be checked.

The notes

vii · Write to us

Start with the problem.

Tell us the problem, what is at stake, and when you need to move. One of the two of us will reply within two days.

enquiries@hapax.fi Helsinki · Suomi